Terms of service

GENERAL TERMS AND CONDITIONS OF USE OF THE WEBSITE

The website is owned and operated by FAST FORWARD THINKING Sàrl, Avenue d'Ouchy 4, 1006 Lausanne, Switzerland, registered with the Commercial Register of the Canton of Vaud under CHE-238.152.027. All names, trademarks, brand names, and logos on the website are the property of FAST FORWARD THINKING Sàrl. All names, trademarks, brand names, and logos are protected by copyright and may not be used without the authorization of FAST FORWARD THINKING Sàrl.

The website content, including text, graphics, icons, images, videos, audio files, and software, is the property of FAST FORWARD THINKING Sàrl. Downloading website content is only permitted for personal and non-commercial purposes, provided that the copyright notice is retained. You are prohibited from copying, reproducing, or distributing the website content for public or commercial purposes or otherwise using the copyrighted content without the authorization of FAST FORWARD THINKING Sàrl.

FAST FORWARD THINKING Sàrl does not guarantee the accuracy of the information on the website. However, you are encouraged to contact us if you notice any incorrect information on the site. FAST FORWARD THINKING Sàrl reserves the right to modify website content at any time without prior notice.

If a link to a third-party website is published on the website, FAST FORWARD THINKING Sàrl does not guarantee the content of the third-party website. These links are provided solely for your convenience; if you visit a third-party website, you do so at your own risk.


GENERAL TERMS AND CONDITIONS OF SALE

1. Conclusion of the Contract

A binding contract is concluded between you and FAST FORWARD THINKING Sàrl when we send you an order confirmation by email. Any subsequent shipping confirmation provides information about the fulfilment of your order.

Fair Use

FAST FORWARD THINKING Sàrl reserves the right to prevent individuals from making purchases on the foreplayer.ch online store in case of excessive returns.

2. Prices, Taxes, and Delivery

All prices include VAT and other applicable taxes. The indicated price is the one displayed in the foreplayer.ch online store for the corresponding product on the date of order placement.

FAST FORWARD THINKING Sàrl reserves the right to correct any erroneous price displayed in the foreplayer.ch online store. Additionally, FAST FORWARD THINKING Sàrl reserves the right to modify any price, tax, and/or other charges displayed in the foreplayer.ch online store at any time, e.g., due to changes in VAT rates or other fees imposed by authorities, increased costs, or fluctuations in retail prices.

Please note that some banks charge transaction fees for international purchases made on our online store. This depends on your bank’s policies, and as such, these additional fees are neither incurred nor received by FAST FORWARD THINKING Sàrl. For more information, please contact your bank.

3. Payment

All payments are subject to validation and authorization by the card issuer/payment provider.

4. Delivery

Unless otherwise stated, the usual delivery times from the moment you place your order are as follows:

  • Home or business delivery in Switzerland: 5-7 business days

FAST FORWARD THINKING Sàrl is not obliged to deliver products that are out of stock.

For further delivery information, please refer to our Shipping Policy.

5. Returns and Refunds

Returns and refunds are governed by our Refund Policy, which sets out the 14-day withdrawal period from receipt of the products, the return procedure and the refund conditions.

6. Defective or Incorrect Products

If you receive a defective, damaged or incorrect product, please contact us with your order number and a description of the issue so that we can review your request. This provision does not limit any rights available to you under applicable law.